Privacy policy

This policy aims to inform you how web site englishbysanja.com and it’s subdomain sites collect and use information provided by visitors to our website, (hereinafter referred to as our “Website”, “us”) people who register on our website, students who enroll in our courses, anyone who contracts or purchases any of our products or services, as well as individuals who communicate with our Website by email or otherwise (hereinafter referred to as “you”, “yours”). By visiting our website, viewing its content, registering on our website, registering for courses, purchasing our services or products and / or communicating with us by email or otherwise, you agree to the terms of this Privacy Policy. All information and data we receive from you or about you, such as your name, address, geographical location, e-mail address, IP address, username, passwords, course selection, product and service information on purchase, transaction and payment and communications are governed by this Privacy Policy. This privacy policy does not apply to third party websites from which you can access our website or any of the materials on our website. If you do not wish to agree to the terms of this Privacy Policy, please do not use our website, do not register on our website, provide your information, do not enroll in courses or purchase any of our products or services.



By signing up for my Newsletter and filling in your name and email you agree on the data to be used for sending the Newsletter and other offers, news and services.

We use MailerLite for handling our mailing list and here you can read about their Privacy policy.


How do we collect personal information

The circumstances under which we may collect and process your personal information are as follows:

  • when you sign up for our newsletter (by entering your name and email address)
  • when you apply or register for an online Assessment or course with us
  • when ordering any product or service from us, contact us by email or otherwise
  • when you send us an email or other information in exchange for a free download of content from our website
  • when you fill out any surveys we may conduct when you visit our website (via cookies or otherwise)

Not all the data we collect can be personally identified. However, we monitor and record user sessions to improve the site experience for our users. We use a variety of tracking programs to do this, including Google Analytics and Instagram. Such tracking software tools can change as technology advances and advances.

Our Website and the materials and services provided through the Website are not intended for children or those under the age of 16. If someone under the age of 16 wishes to use our Website, that person is responsible for obtaining the consent of that person’s parents or legal guardians.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How do we use personal information

We use the information we collect from you in the following ways:

  • To provide you with services and materials through our website
  • To provide you with information about the products, services and materials available on our website
  • To fulfill our contractual obligations to you as part of any transaction or order involving our products, services and / or materials
  • To contact you about our products and services through our newsletter

Additional ways we can describe when you give us information or when we inform you about new uses of information you have provided by visiting our website, giving us your e-mail address, subscribe to our newsletter, register for an account, order products or services from us or otherwise provide your personal information, as stated above (within the Information Collection), you agree to receive communications from us regarding our services and materials. You can opt out of receiving these communications at any time by following the instructions provided in these communications.

With who do we share your data

We will only share the information you provide to third parties in the ways described in this privacy policy. We do not sell, trade, rent or otherwise disclose personal date or information, except as set out below:
If necessary to provide our services, we may disclose information (such as name and contact information) to our instructors or other providers of our services. We will disclose information collected from you or provided by you if we are required to do so by law or legal process or if we cooperate with a law enforcement investigation or if we must do so to protect our rights, reputation, property or security or us or others or to defend or enforce our rights or obligations. We will disclose the information to third parties with your prior consent. Not all the data we collect can be personally identified. However, we monitor and record user sessions to improve the site experience for our users. We use a variety of tracking programs, including Google Analytics. Such tracking software can change as technology advances. Our Website, materials and services provided through the Website are not intended for children or those under 16 years of age. If someone under the age of 16 wishes to use our Website, that person is responsible for obtaining the consent of that person’s parents or legal guardians.

Reviewing and removing of personal data

You may ask us to delete some or all of the information you have shared with us, provided, however, that we are not required to retain that information as part of any commercial transaction or agreement entered into between us. For example, we may need to keep records of credit card transactions or products or services that you have purchased from us over a period of time, in the event of any dispute or other occasion that may require such information from third parties or government subjects. You may request that we delete the information you have provided to us by mail [email protected]. If you believe that we have inaccurate or incomplete information about you, you can request an update of your information over mail [email protected]. You may request that we limit the use of your information to only that information necessary to perform any transaction in which you cooperate with us. For example, you may request that we stop sending you emails or newsletters about upcoming courses or other information about our products and services. You can unsubscribe from these communications by sending an email to [email protected] as well as following the instructions on the communications themselves. If you do not request that we delete the information you have received, we will retain it for a reasonable period of time in the event that you decide to purchase our products or services in the future. For example, you can complete one of our courses and currently do not find an additional course that might interest you; however, we may introduce a course you would like to enroll in in the future. By storing your data, we facilitate the enrollment process, as well as allowing you to provide you with a history of the courses you have previously enrolled in.

Third party cookies

Our website my use cookies to improve our users’ experience with our website. Cookies are small packets of information stored on your device when you visit our website and / or make transactions with us. Cookies help us tailor your experience to you as an individual user, allow us to recognize your site when you revisit our website, and help us keep your account secure. By visiting our site and engaging in our services and / or purchasing our products, you agree to the use of cookies and similar technologies for the purposes set out in this policy. You can learn more about cookies by following the links:

  • https://en.vikipedia.org/viki/HTTP_cookie
  • http://www.allaboutcookies.org/cookies/

Our website follows industry custom and practice with respect to the types of cookies we use and the technology specific to the cookies we choose. The types of cookies we use will change as the technology and usefulness behind them progress. The use of cookies allows us to display advertisements that aim to be as relevant as possible to our users, as well as to identify returning visitors to our website. We may also use aggregation cookies to help us improve the products and services we provide. We do not give any of your personal information to advertisers without your consent. You can control the use of cookies by us and other websites through your browser settings. Most browsers allow you to turn off cookies. However, our website may not work as intended or provide you with a satisfying experience if you choose to do so. Most browsers will also allow you to view and delete cookies, including those that originate from our website. Consult your browser settings and help page to learn how to manage cookies on a particular browser.

Changes in Privacy policy

Any compliance or changes we make to this Privacy Policy will be posted on our site, and it is recommended that you check the same from time to time. You agree that we reserve the right to make adequate changes at any time, also in the event of changes in positive regulations. We will also send you an email to the email address you provided to us and let you know that the updated Privacy Policy is available for review on our website. You agree to receive such emails and agree to notify us of any changes to your preferred email address.

How to contact us

If you have any questions about our Privacy Policy you can contact us at our e-mail address [email protected]